1. Does Advertising Work?
Well, advertising can work, but it's neither magic nor immediate. Have
you heard this joke: I know my advertising is 50% successful, I just
don't which 50%. Well it's not a joke. Unless you're running direct
response ads, (like infomercials which encourage people to send money
or to call an 800 number immediately) it's near impossible to measure
the effect of advertising.
The way advertising works (and all marketing, for that matter) is through
repetition. You gain your market's confidence through high visibility
and the consistent reinforcement of your marketing message. These messages
work as triggers, to remind your prospects that they are interested
in your services and products. It's gotta sink in, below the surface,
so that when your prospect has a need, your name, your logo, your message
comes to mind.
So the first rule is this: once is not enough. In fact,
once is a waste. The chances that your prospect will just happen to
see your ad the one time you just happen to advertise are very slim.
You have to start small, go slowly, and give it a chance, which means
you must run your ad at least 6 times, or over the course of 6 months.
During that time, you can change a word here or there to test its effect
on response. Or test 3 versions of one ad in 3 different media and see
if the differences affect response. Using this strategy, you'll be able
to track the results, at least enough to get a sense of which ad is
more effective.
2. Isn't it Expensive?
Many businesses fail because they don't spend enough money on advertising;
others fail because they spend too much or buy inappropriate ad space.
The cost of advertising is measured not in dollars, but in response.
If you buy an expensive ad and lots of people respond to it, then
it wasn't expensive at all. And likewise, the fact that you get a
great deal becomes irrelevant if no one sees your ad.
The expensive ads aren't even necessarily the most effective. For example,
a classified ad in the back of a neighborhood paper can be more effective
— and cheaper — than a snazzy, 4-color display ad in a national
magazine.
But size is only one of the issues to consider. Another is the quality
of the ad itself: what it looks like, what it says, how the type is
laid out. It's essential that you create a high-quality ad, no matter
what kind you choose. According to Jay Conrad Levinson, author of the
Guerilla Marketing series, "Far more people will see your ad than
will see you or your place of business, so their opinion will be shaped
by your ad."
Whatever you do, don't let the ad salesperson design your ad or write
your copy. They offer to do it because they want to make it easy
for you to advertise But you can be sure that if you hand it over to
them,
your message will end up looking and sounding like everyone else's.
So if you're going to advertise, do it right. Spend the money to
make it look good. Hire a professional to write the copy and to design
the
layout. This investment will payoff in the long run.
3. Where Should I Advertise?
Be proactive, be decisive, and be creative in your media buy. Put
yourself in your prospect's shoes and imagine his or her moment of need.
You know your customers. What are his resources? What is the easiest
thing for her to do? Go to the Yellow Pages? Call a colleague for a
referral? Look in a file they may be keeping just for moments like these?
If you don't know, or if you want more concrete answers, don't hesitate
to ask. They'll tell you.
Survey the competition; where do they advertise? Or do they? If they
don't, there may be a reason for that.
If you're considering buying space in a magazine that reaches your
target audience, review several consecutive issues of that magazine.
Chances are that if you see repeated ads for products or services that
your target audience is likely to buy, you're on the right track. Before
signing a contract, interview other advertisers, maybe even a few former
advertisers.
And don't just advertise in the media whose sales reps are persistent
with you. You must research your market's buying habits and make the
best choices for your business.
< Back to Marketing Articles |